Privacy Policy

1. Introduction

Welcome to alcedo: your education partner ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using alcedo: your education partner, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Account information (name, email address, mobile number, password)
• Profile information (educational background, interests, career preferences)
• Location data (to provide nearby college and institute discovery features)
• Device information (device type, operating system, unique device identifiers)
• Usage data (app interactions, features used, time spent, learning progress)

2.2 Institute Registration Data

For educational institutions registering on our platform, we collect:

• Institute name, type, category, and education board affiliation
• Authorized person details (name, designation, contact information)
• Location and address information
• Academic details (levels offered, streams, medium of instruction)
• Facilities, admission status, and fee information

2.3 AI-Generated Content

When you use our AI-powered features (Practice Zone, EduChat AI - Edo), we process your queries and responses to provide personalized learning experiences. This data is used to improve our AI models and your learning outcomes.

2.4 Automatically Collected Information

• Log data (IP address, browser type, pages visited, time stamps)
• Cookies and similar tracking technologies
• Analytics data (app performance, crash reports, user engagement metrics)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To personalize your learning experience with AI-powered recommendations
• To generate Career Fit Reports based on your assessments
• To show nearby colleges, schools, and institutes using location services
• To facilitate communication between students and educational institutions
• To send notifications about daily challenges, achievements, and updates
• To maintain leaderboards and track learning progress
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms of Service

4. Third-Party Services

We integrate with the following third-party services:

• OpenAI (ChatGPT): Powers our AI Practice Zone and EduChat AI features
• Google Places API: Enables discovery of nearby educational institutions
• Google Play Services: For app distribution and in-app features
• Analytics Services: To understand app usage and improve user experience

These third parties have their own privacy policies. We encourage you to review their policies before using our Service.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With Educational Institutions: When you express interest in a college or institute, we may share your contact information with them (with your consent)
• Service Providers: With trusted third-party vendors who assist in operating our Service
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties for marketing purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and password protection
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a machine-readable format
• Location Services: Disable location access through your device settings

To exercise these rights, please contact us at the email address provided below.

8. Children's Privacy

Our Service is designed for students of all ages. For users under 13 years of age (or the applicable age of digital consent in your jurisdiction), we require parental or guardian consent before collecting personal information. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete that information.

9. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: